Our Story
In & Out Smart Repair was founded in 2012 in Lafayette,
Louisiana, by John Mike Heroman. John had worked in the consumer electronics
industry in the past, and realized that although the need for a reputable,
dedicated small electronics repair business was present, no company had stepped
forward to take on that role in his area. Brand recognition for this industry
had yet to be established. Recognizing this for the huge opportunity that it
was, he founded In & Out Smart Repair, a company designed to meet the needs
of the modern personal electronics consumer, and one that is quickly becoming
the most recognizable brand in small electronics repair.
Within two years, he and his management team had expanded
out to five successful stores, and with the demand for growth showing no signs
of slowing, he decided to offer Franchise opportunities in late 2014. Over the
next few months, ten more successful locations were established, with many more
slated to open in the near future.
In & Out Smart Repair focuses on being a one-stop
solution for the customer. Repairs are done quickly and professionally on-site,
and while the customer waits they can browse many of the most trusted brands of
smartphone and tablet accessories carried in store. Should the device prove to not
be repairable, our knowledgeable staff can recommend one of our refurbished
devices, to get the customer back up and running as quickly and painlessly as
possible.
Why Franchise with In
& Out Smart Repair?
Because we have built
a brand that you and your customers can rely on.
At In & Out Smart Repair, we have taken the guesswork
out of starting a successful electronics repair business. Over the last three
years, we have refined our repair and customer service procedures, to a point
where we now feel poised to become the industry leader for quality and service
in our field. This refinement has allowed us to grow at an incredible rate, and
we would like to give you the opportunity to grow with us.
Vendor Relationships
We have an exclusive relationship with our primary part
supplier, and because of this we are able to achieve a level of quality control
that very few of our competitors can match. On the retail level, this allows us
to ensure every repair we do speaks to the integrity of our brand, a statement
we back up with a lifetime warranty we offer to every customer.
A Simple Start-Up
Process
We have made the process of getting you into a
fully-functioning store as simple as possible, by providing you with all the
tools you need to get up and running as quickly as possible. Our inclusive
training, both at our facility in Lafayette, Louisiana and the in-store
training you’ll receive from a dedicated Development Specialist, will give you
the tools you need to run a successful store.