Pet Supplies Plus - Franchise
Quick Franchise Summary
Pet Supplies Plus has a mission to be America’s favorite neighborhood pet store. Over the last 30 years, it’s ‘pawprint’ has grown to over 560 Pet Stores in 36 states. PSP ranks #21 on Entrepreneur’s Franchise 500, #1 in the pet category for 7 years & was selected as one of the top 10 best Franchising Concepts by Franchise Times’ 2021 Zor Awards.
Pet Supplies Plus
Franchise Cost, Fees & Facts for 2021
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Pet Supplies Plus - Franchise Information
Own a rewarding business that’s simple to own and fun to operate!
As the largest chain of independent pet stores, nobody has a bigger footprint in the industry. Pet Supplies Plus is over 560 stores strong, with over 30 years of franchise experience in the pet supply business. Franchise Owners rely on us for our comprehensive training and ongoing support to keep their stores ahead of the competition and running strong..
- High employee retention - People love working with pets and helping their owners make the right choices. When your staff shares a love for pets and your brand values, they enjoy their time at work and want to stay, which leads to low turnover for your business.
- High customer retention - Our customers remain loyal because we’re connected to the community and we’re local. No one can match our customer service and level of personalized detail our staff provides. We remember everyone’s name – from customer to pet! Additionally, our Franchise Owners not only sponsor but put on community events that their customers love.
- High Franchise Owner satisfaction - When you consider how many existing Franchise Owners are opening more stores, it’s clear that they have made an emotional investment in the Pet Supplies Plus brand. Our Franchise Owners love how they are transforming their communities and want to share that happiness around the country, all while making rewarding business investments.
- High touch, hi-tech business model - We’ve got the friendly, face-to-face service of your neighborhood pet store combined with tech advancements that make shopping with us fast, friendly and convenient. Plus, we are well ahead of the industry standards.
- eCommerce shopping options – Our customers have the option to shop with us how they want and when they want be it in store or online. We offer curbside pickup in one hour, same day delivery from stores and now auto-ship subscription services in which all orders are fulfilled (and revenue is kept) at the local store level.
- Higher quality training and support - To get Franchise Owners up and running at full capacity, we offer training for two weeks in an approved corporate store. This allows new owners to experience the brand firsthand and truly understand what it takes to run a store from an operational perspective. For your staff, we have a complete online library of training videos that they can access anytime to sharpen their skills and learn new techniques to better serve our customers and their pets.
- High margins from proprietary products - Trends in the industry indicated that customers want healthier products for their pets, so we developed our own brand of dog food. Redford Naturalis free from fillers, colors and flavorings. We developed this proprietary brand for our Franchise Owners so that the margins are better which in turn helps your bottom line. We also offer Mitten’s Morsels for cats and a line of hard goods named PlayOn.
Unleash your inner entrepreneur with a Pet Supplies Plus franchise.
If you’ve always dreamed of owning a business that gets you out of the corporate rat race and lets you do something you love, Pet Supplies Plus is the opportunity you are looking for. As a Pet Supplies Plus Franchise Owner, you not only work with pets and fellow pet lovers, you are an integral part of the community. You’ll love having the freedom and flexibility of ownership, backed by an experienced leader in the pet industry.
Pet Supplies Plus Franchise Owners are many things—dedicated, smart, fun, involved—and they come from all walks of life. But one thing they all share is a genuine love for pets. If you are interested in a Pet Supplies Plus franchise but aren’t crazy about pets, you just might be barking up the wrong tree.
If you DO love pets and have the motivation to do well and make the most of your investment, you are just the kind of person we are looking for.
Inquire now to receive more detailed information about the Pet Supplies Plus franchise opportunity!
“You don’t need a degree in finance, you don’t need to be a CEO from a company in order to do this, to be a franchisee. Just from the support that we have from Pet Supplies Plus, the other franchisees, and just the training, the education that we receive from the franchisor. That’s all you need.” Lori Nebel, Multi-Unit Franchise Owner
“I used their preferred construction people, I used their preferred insurance people. I used everybody that they use at the corporate level. I could not get a better deal with anybody that I had used in 30 years. And I ran a two-billion dollar business for CVS Pharmacy. I thought I really was going to come in and change some things, and show a better way to do things and save some money. Didn’t need to. When you put all that together, it was a really easy decision.” Scott Buchel, Multi-Unit Franchise Owner
"You have to be involved, but it's very rewarding. Plus, the concept is still in demand 30 years later." Jeff Bonanni, 30+ year Pet Supplies Plus Owner
"It's been very rewarding and challenging at the same time. It's never easy to go out on your own as an entrepreneur. But, the quality of people at Pet Supplies Plus is unmatched. I feel like I've worked with these people forever. You want to work with people you feel good about." Karl Keller, Pet Supplies Plus Owner
Press Releases & Awards